HOW TO READ OUR SINGLE PAINT POT LABELS
Firstly, the name slot. It has (you guessed it) the name of the watercolour paint you purchased. Below the name slot is 4 different properties of the paint. The first slot has a ✔️ which signifies a lightfast pigment. If the lightfastness rating is less than 5 (being the most lightfast on the ASTM scale) then it will have the number it does rank instead. For example the natural indigo pigment I use has a rating of 3 which will be written III. The second slot is the opacity. It will be one of 4 options O for opaque, SO for semi-opaque, T for transparent or ST for semi-transparent.
The third slot indicates if the paint is a single pigment shown as S or an exclusive Ruco blend of pigments signified by B. The final slot tells you if the paint is granulating, flat or a shimmer (or a combo of them). G for granulating, F for flat, S for shimmer and then G/S for a granulating paint with a shimmery component for example.
All of your orders are sent standard with tracking, usually within 2-5 business days. Due to the limited and handmade nature of our paints, we cannot accept responsibility for the items once posted. Customs/import fees are solely the buyers responsibility. Your item may differ slightly to the image as each set and palette is crafted by hand and the picture is an example of that item. Please also note small imperfections in your items are not considered faults, when embraced they remind you that your item was handcrafted with love.
